Pursuing CSR Together with Our Stakeholders

The Marubeni Group conducts business with the support of various stakeholders throughout the world. With consideration of the expectations and concerns of the stakeholders, and the impact of our company on society and the environment, Marubeni Group recognizes that it is important to always listen to the opinions of stakeholders, and work with them to move forward. Of course, all our stakeholders are equally important and there is no intention to assign any priority.

Stakeholders Approach Engagement Methods
Customers and Business Partners Aiming to be a company that enjoys the trust and confidence of customers and business partners, we strive to develop and offer products and services that are useful to society as well as safe. Furthermore, we constantly strive to improve satisfaction and earn trust by responding sincerely to feedback from our customers and business partners.
  • Annual reports, website
  • Responding sincerely based on the Marubeni Corporate Principles and Basic Supply Chain CSR Policy
  • Website inquiry and contact page
  • Survey on Supply Chain CSR
Shareholders and Investors Marubeni is dedicated to meeting shareholders’ expectations. We strive thus to enhance our corporate value by responding to changes in the business environment and maintaining stable profitability. In addition, we work to boost corporate value from social and environmental perspectives, and also disclose pertinent information in a fair and timely manner.
  • Annual reports, website and Shareholders' Reports
  • General Meeting of Shareholders
  • Briefing for retail investors
  • IR activities
  • CSR questionnaire from SRI Index survey organization
Local Communities We aim to become a valued member of the local communities where we do business, and to contribute to the creation of robust local districts. Overseas, we respect local laws, cultures and customs, and strive to operate our businesses in a way that contributes to local development. Furthermore, we are firmly opposed to antisocial forces and groups that threaten the order and safety of society.
  • Social welfare funding by the Marubeni Foundation
  • Support through scholarships and donations overseas
  • Association with NGOs and NPOs
  • Stakeholder dialogues
  • Activities implemented through business and industry groups
  • Receiving company tour
  • Cultural contributions through the Marubeni Collection
Employees We respect the individual values and life goals of each and every employee. We also work hard to eliminate all forms of discrimination and foster an atmosphere that is pleasant for all.
  • Employee Awareness surveys
  • Compliance Access Point (Door of Courage)
  • Marubeni Group magazine, Company intranet
  • Dialogue between management and employees
  • Marubeni Employee Union
  • Training

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